Privacy Policy
At Lasquare.co, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose information when you visit or make a purchase from our site, hosted by Google Sites.
Information We Collect:
Personal Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (such as PayPal email), email address, and phone number.
Device Information: We automatically collect information about your device (IP address, browser type, time zone) and how you interact with our website through cookies, log files, and web beacons.
Order Information: We collect data on your purchases, including the products you order, payment methods, and shipping details.
How We Use Your Information:
To Fulfill Orders: Your information is used to process transactions, send confirmations, and ship products to you.
Communication: We use your contact details to provide updates about your order, respond to inquiries, and send marketing communications if you’ve opted in.
Improve Our Services: We use analytics tools to understand how users navigate and use our site, helping us improve user experience.
Legal Purposes: In certain cases, we may need to use your data to comply with legal obligations, respond to legal claims, or prevent fraud.
Data Security:
We implement robust security measures to protect your personal data, including encryption and secure payment gateways (via PayPal). However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
Your Rights:
Access & Rectification: You have the right to access the personal data we hold about you and request corrections if needed.
Data Deletion: You may request that we delete your personal information, except for data we are legally required to retain (such as for tax purposes).
Opt-Out: You can opt-out of marketing emails at any time by following the unsubscribe link in our communications.
Cookies:
We use cookies to enhance user experience and track visitor behavior on our site. For more details, see our Cookie Policy below.
Changes to This Policy:
We may update this Privacy Policy periodically to reflect business practices or legal requirements changes. Please check back regularly for any updates.
Contact Information:
For any privacy-related inquiries, please get in touch with us.
Terms & Conditions
By accessing and using Lasquare.co, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
Products & Services:
Products: We sell glass cups, mugs, and offer customizable services. We also cater to wholesale orders.
Custom Orders: Customized products are made-to-order based on the specifications provided by the customer.
Geographic Availability: Our products are produced and shipped from Vietnam, and we currently ship to the US and the EU.
Shipping:
Delivery Times:
US: Up to 15 business days.
EU: Up to 20 business days.
Aisa: Up to 15 business days.
Please note that these are estimates and shipping times may vary depending on external factors (e.g., customs delays, weather).
Shipping Costs: Shipping charges are calculated at checkout based on the shipping destination and the size/weight of the order.
Tracking: Once your order has been shipped, we will provide you with a tracking number to monitor your package’s progress.
Payment:
Payment Method: We use PayPal for secure and efficient payment processing. All transactions are conducted in USD unless otherwise noted.
Order Cancellations:
You can cancel your order within 24 hours of placement by contacting our customer support team. After this time, we may have already begun processing your order, and cancellations will no longer be accepted.
Returns & Refunds:
Normal Products: You can return/exchange normal products within 7 days of delivery if the item is unused, undamaged, and in its original packaging.
Customized Products: We do not accept returns or issue refunds for customized products.
Refund Processing: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item.
Limitation of Liability:
Lasquare.co shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Governing Law:
These Terms are governed by the laws of Vietnam. Any disputes will be resolved in Vietnam courts.
Terms of Service
By using the services provided on Lasquare.co, you agree to abide by the following Terms of Service:
Website Use:
You agree to use our website only for lawful purposes. You will not upload any harmful content, including viruses or malicious code, and will not attempt to breach our site's security.
Intellectual Property:
All content, designs, and trademarks on Lasquare.co are our intellectual property. You may not reproduce, distribute, or otherwise use any part of the site without our express written permission.
Product Descriptions:
We strive to ensure product descriptions and images are accurate. However, slight variations in color, size, and shape may occur due to production methods or screen differences.
Right to Refuse Service:
We reserve the right to refuse service or cancel orders if we believe there has been a violation of our Terms or if fraudulent activity is suspected.
Cookie Policy
Lasquare.co uses cookies to enhance the user experience and track visitor behavior on our website.
What Are Cookies?
Cookies are small data files that are stored on your device when you visit a website. They help us understand how you interact with our site, so we can improve its functionality.
Types of Cookies We Use:
Essential Cookies: Necessary for the basic functioning of the website (e.g., login, shopping cart functionality).
Analytics Cookies: Help us understand how visitors use the site and improve performance (e.g., Google Analytics).
Managing Cookies:
You can manage or delete cookies through your browser settings. However, disabling cookies may impact your experience on our site.
For more information, contact us.